Last Updated: January 29, 2026

Advisor Solar ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with solar panel installation and related services in New Jersey and Delaware.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or consultation

• Schedule an installation or service appointment

• Contact us via phone, email, or website forms

• Sign a contract or service agreement

• Register for an account on our website

This information may include:

• Name and contact information (address, email, phone number)

• Property information (ownership, utility bills, roof specifications)

• Financial information (credit score range, financing preferences)

• Energy usage data

• Payment information for processing transactions

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information

• Browser type and operating system

• Pages visited and time spent on our site

• Referring website addresses

• Cookies and similar tracking technologies
  

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our solar installation services

• Process quotes, contracts, and service requests

• Communicate with you about your project, appointments, and service updates

• Process payments and manage billing

• Obtain permits and coordinate with utility companies on your behalf

• Facilitate financing applications and approvals

• Send marketing communications about our services (with your consent)

• Analyze usage patterns to improve our website and customer experience

• Comply with legal obligations and enforce our agreements

• Respond to inquiries and provide customer support

3. How We Share Your Information

We may share your information with:

Service Providers Third-party vendors who assist with installation, permitting, financing, payment processing, customer relationship management, marketing, and other business operations. These providers are contractually obligated to protect your information.

Utility Companies and Government Agencies We share necessary information with utility companies (including Atlantic City Electric, PSE&G, Jersey Central Power & Light, Delmarva Power) and local authorities in New Jersey and Delaware to obtain permits, arrange interconnections, and ensure compliance with regulations.

Financing Partners If you choose to finance your solar system, we share relevant information with our financing partners to process your application.

Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertising. You can control cookies through your browser settings, though disabling them may affect website functionality.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Installation and warranty records may be retained for extended periods as required by law or contract.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information, subject to legal requirements

• Opt-Out: Opt out of marketing communications at any time

• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

8. New Jersey and Delaware Specific Rights

New Jersey Residents: Under New Jersey law, you have the right to request information about how your personal information is shared and used. You may also request that we do not share certain personal information with third parties for marketing purposes.

Delaware Residents: Delaware residents have specific rights under state law regarding data security and breach notification. We comply with all applicable Delaware data protection requirements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. SMS Messaging

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Advisor Solar related to appointment scheduling, reminders, confirmations, and customer service communications.

Message frequency varies but typically does not exceed 3–5 messages per week.

Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at care@advisorssolar.com or call (800) 949-6089.

Mobile information, including SMS opt-in data and consent, is never shared with third parties or affiliates for marketing or promotional purposes.

For help, reply HELP or contact us at care@advisorssolar.com or call (800) 949-6089.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Advisor Solar Email: care@advisorsolar.com Phone: (800) 949-6089 Address: 20 Commerce Drive, Cranford, NJ, 07016

By using our services, you acknowledge that you have read and understood this Privacy Policy.